FAQ- Frequently Asked Questions About Our Tow Truck Hamilton Services

Call (289) 203-5183 any time of day or night. You don’t need an account, an app, or a membership. When you call, have as much of this ready as you can:

• Your exact location, including the street address, parking lot name, or highway and closest exit
• Your vehicle’s make, model, colour, and approximate year
• What’s wrong with the vehicle
• Where you want it taken
• Whether the vehicle is all-wheel drive, lowered, a motorcycle, an RV, a work truck, or damaged from a collision

If you’re on Highway 403, the QEW, or the Lincoln M. Alexander Parkway, tell us the closest exit or a nearby landmark. That one detail can cut down the time it takes to find you. If you’re in a parking garage, give us the level, the ramp entrance, and any height or access notes.

Our team of certified automotive experts will confirm the service you need, give you a free quote with no obligation, and dispatch the right truck.

Stay safe first. If you’re on a highway shoulder, turn on your hazard lights, stay in the vehicle with your seatbelt on if it’s safer than standing outside, and keep doors locked. Don’t stand in a live lane. If you’re in a travel lane, you’re injured, or the scene isn’t stable, call 911 first and then call us.

If you’re in a lot, driveway, or side street, stay near the vehicle so the operator can confirm they’re at the right car. Don’t try to “limp it” to a shop if the engine is overheating, the transmission is slipping, the steering feels off, or a tire or wheel is damaged. Driving a damaged vehicle a few extra kilometres can turn a simple tow into a much more expensive repair.

Have your keys, registration, and a payment method ready. If you have pets, children, or extra passengers, mention that when you call so we can plan the safest option.

In many cases, yes, especially on a roadside or highway call. If you’ve booked in advance and the vehicle is accessible, we may be able to complete the tow without you being present. Tell us your situation when you book and we’ll accommodate you whenever we can.

In many situations, yes. If space and safety regulations allow, customers can often ride with the driver to the destination. If you have additional passengers, let us know when you call so we can recommend the safest option. We can’t promise a ride-along on every job, especially if the truck is already loaded, the recovery is complex, or extra people would make the cab unsafe.

We’re open 24 hours a day, 7 days a week, and we dispatch as soon as we have your details. Arrival depends on where you are, traffic, weather, and which truck the job needs. A downtown lockout or a short local tow is a different dispatch than a 35-ton recovery on the QEW or a motorcycle pickup on a narrow mountain access.

Giving a precise location helps more than almost anything else. “I’m on the Linc near Upper James” or “I’m on the 403 westbound before the Main Street West exit” is far more useful than “I’m somewhere on the highway.”

Yes. We’re open Monday through Sunday, 24 hours a day, 365 days a year. Night calls, holiday weekends, lake-effect snow, freezing rain, and summer storm nights are part of the job in Hamilton. When it’s time to book a tow in the wee hours, our staff will be there with a truck pronto.

At Hamilton Tow Truck Service we believe pricing should be straightforward. All prices below are approximate ranges in Canadian dollars. The final amount depends on your exact pickup location, drop-off location, vehicle type, and the condition of the vehicle. We always provide a clear quote over the phone before any work begins.

Generally, our towing service costs between about $85 and $200 for typical local work.

More specifically:

• Most regular short-distance tows within Hamilton and the immediate surrounding area fall between $85 and $175. That covers a standard tow of a typical passenger vehicle over a short distance. The exact figure is determined by a base hook-up fee plus any additional distance.
• Flatbed towing in Hamilton typically costs between about $80 and $220 for most local calls. Many calls fall in the $100 to $200 range depending on the vehicle.
• Motorcycle towing rates in Hamilton typically range from about $90 to $180 for most local calls, depending on pickup location, towing distance, and bike size.
• Long-distance towing is priced with a base hook-up fee of $100 to $200 plus $3 to $6 per kilometre after the initial hook-up charge. A tow from Hamilton to Toronto commonly ranges from roughly $300 to $450.

More difficult recoveries can increase the final cost. That includes winching, accident extraction, underground parking garages, and heavy-duty vehicles. Call (289) 203-5183 for an exact free quote with no obligation.

We do have starting prices, which can act as a minimum fee, but no two calls are the same. A running Honda Civic that needs a short move from a Barton Street lot to a nearby shop is not the same job as an AWD SUV with transmission damage on the Red Hill, a lowered sports car in an underground garage, or a tractor-trailer recovery in the snow. Distance, vehicle type, access, recovery difficulty, and specialty equipment all change the work.

That’s why we quote before we start. You’re never asked to authorize a mystery bill.

The quoted amount covers the agreed service: hook-up or loading, transport to the destination you chose, and the equipment required for that job. If the situation on scene is different from what was described on the phone, for example the vehicle is further off the road than expected or a flatbed is required instead of a standard tow, we’ll explain that before extra work begins.

We’re a 24-hour company, and the ranges on our service pages already reflect the work we do around the clock. The biggest cost drivers remain distance, vehicle type, and how difficult the recovery is, not the fact that it’s Saturday or 3 a.m. Ask for the quote when you call and we’ll give you the number that applies to your job.

In Hamilton and throughout Southern Ontario, long-distance prices are based on a base hook-up fee of $100 to $200 plus a per-kilometre rate. Our standard long-distance vehicle towing services range from about $3 to $6 per kilometre after the initial hook-up charge.

A common example is Hamilton to Toronto, which often falls roughly between $300 and $450. Longer trips across Ontario vary based on vehicle size, traffic conditions, and whether specialty equipment is required. Motorcycles follow the same base hook-up plus per-kilometre structure.

If you’re comparing a dedicated tow against other transport options for a planned multi-hundred-kilometre move, call us and we’ll walk through the numbers for your route.

Yes. Call (289) 203-5183 for a free quote with no obligation. We’d rather you understand the cost before we roll than surprise you later.

We quote based on the information you give us. If the job matches that description, the quote stands. If we get there and the vehicle is stuck further off the roadway, the parking garage is tighter than expected, or the vehicle needs a different truck, we’ll tell you before we do extra work. Ontario rules also require operators to work from published maximum rates and to get your consent. We explain the process clearly and give upfront pricing whenever possible.

Many drivers have roadside coverage through an insurer, a motor club, a manufacturer program, or a credit card. Coverage limits vary. Some plans only cover a short tow to the nearest shop. Others cover a longer distance. Some cover a jump start or tire change but not a long-distance flatbed.

When you call, tell us if you have coverage. We’ll still give you a clear picture of the service and the destination. Depending on your plan, you may pay us directly and seek reimbursement, or your provider may have its own process. We don’t require a membership to help you. If your plan’s included kilometres aren’t enough to reach the shop you want, you can usually pay the difference for the extra distance.

We tow collision-damaged vehicles every day to body shops, dealerships, and other destinations you choose. Your right in Ontario is to choose the tow company and the destination unless police direct the tow. We recommend you call us yourself instead of accepting the first truck that appears on scene.

We don’t claim to settle your insurance file for you. What we can do is move the vehicle safely, document the job professionally, and take it where you want it to go so your adjuster and repair shop can do their work.

Roadside assistance is for problems we can often fix where you sit, so you can drive away. That includes battery jump starts and boosts, lockout key assistance, fuel delivery, and tire changes when a spare and the conditions make it safe.

A tow is for problems that shouldn’t be driven. That includes collisions, engine failure, transmission trouble, overheating that won’t restart safely, steering or suspension damage, brake failure, a broken axle, severe wheel or tire damage, electrical issues that keep the vehicle from starting, or a vehicle stuck in a ditch or off the roadway.

If you’re not sure, don’t guess. Modern vehicles are complex. Describe the problem when you call and our dispatcher will recommend roadside service or a tow.

Choose roadside assistance when the vehicle is otherwise sound and the issue is small:

• The battery is dead after lights were left on
• You locked the keys inside
• You’re out of fuel and the engine is otherwise fine
• You have a flat and a usable spare, and you’re in a safe place to change it

These calls often get you moving again without a shop visit.

Tow it if driving could make the damage worse or put you at risk. An overheating engine can turn a repairable problem into a ruined engine. A failing transmission can leave you stopped in a worse spot. Hidden collision damage can affect alignment, cooling, or airbags. A tire shredded down to the rim can destroy the wheel and more.

Towing is often the cheaper decision once you count the repair you’d create by driving it.

Yes. We provide assistance for dead batteries, including testing, jumping, or replacing the battery on-site when that’s the right call. Dead batteries are especially common in Southern Ontario winters. If a jump doesn’t hold, we’ll recommend towing to a mechanic or dealership instead of sending you back out with a battery that’s going to die again on the Linc.

Yes. Our automotive locksmith services unlock your car if keys are lost, stolen, or locked inside. Have proof you’re authorized to access the vehicle. Don’t try to force a window or a slim jim yourself on a modern car. You can crack glass, damage the door, or set off an alarm for a problem we can usually solve cleanly.

We deliver gas, oil, and diesel to your vehicle’s location at affordable, competitive rates. A small amount is usually provided, enough to let you reach the nearest fuel station. If you’re in a remote area or you know you’ll need more, tell us when you call.

We can deliver regular gasoline, premium gasoline, and diesel. Tell us your fuel type when you call.

We can often deliver to residential driveways, commercial lots, and underground garages where vehicle clearance allows. Give us the exact location.

If your low-fuel light is on, refuel as soon as you can. Heavy traffic, cold Hamilton winters, steep mountain hills, and idling all burn more fuel than the dashboard estimate sometimes suggests.

Don’t start the engine. Starting it can push contaminated fuel through the system and turn a fixable mistake into a much more expensive repair. Call us immediately. We’ll help you get the vehicle to the right place without circulating the wrong fuel.

Some diesel vehicles need the fuel system primed after they run empty. We can deliver the correct fuel, but your vehicle may still need mechanical service before it will restart and drive safely.

Yes. We offer tire changing and flat tire repair. Hamilton’s mix of city streets, industrial roads, and highway debris is hard on tires. If you have a good spare and a safe place to work, a roadside change can get you going. If you don’t have a spare, the tire is destroyed, the wheel is bent, or you’re on a narrow shoulder, towing is the safer move.

You’ll speak with our team, get a quote, and we’ll dispatch the right truck. When the operator arrives, they’ll confirm they’re at the correct vehicle, look at access and condition, and explain the hook-up or loading steps before they start. The vehicle is secured with the proper equipment, then taken to the destination you chose: a repair shop, dealership, collision centre, gas station, your home, or another address.

It depends on the vehicle and the job.

• A standard wheel-lift or wrecker can handle many conventional passenger vehicles when it’s safe to do so.
• A flatbed is the better choice for AWD and 4x4 vehicles, lowered cars, luxury or classic vehicles, motorcycles, project cars, and vehicles with collision, transmission, or suspension damage. Flatbeds keep all four wheels off the road.
• Medium-duty equipment is used for cube vans, shuttle buses, service trucks, many RVs, and similar vehicles.
• Heavy-duty equipment, including our 35-ton wrecker, is used for transport trucks, dump trucks, buses, motorhomes, construction equipment, and other commercial vehicles that exceed standard capacity.

Telling us the vehicle type up front means we don’t send the wrong truck.

Yes. If the steering wheel is locked because of an electrical failure, a collision, or an ignition issue, our operators have the equipment to load it safely. In many cases we use a flatbed so the vehicle can be winched onto the deck without relying on the steering system.

Not when the right method is used. That’s why we ask about drivetrain and recommend a flatbed for AWD, 4x4, and many vehicles with transmission or suspension issues. Towing an AWD vehicle with two wheels on the ground can damage the drivetrain. If you’re not sure what you have, tell us the make and model and we’ll choose the safe method.

We inspect and secure the vehicle before transport. Vehicles on a flatbed are secured with wheel straps and multiple tie-down points to limit movement and protect the suspension, drivetrain, and body. Ontario rules also require photographs when services go beyond basic towing. If anything about the vehicle’s condition matters for the job, we’ll talk through it on scene.

Often yes, if clearance and access allow. Downtown Hamilton, condo garages, and some plaza parks can be tight on height, turning radius, and ramp angle. Give us the garage height, the entrance street, and the parking level when you call. A low-clearance or lowered vehicle may need extra care or a different approach than a standard sedan on a surface lot.

Yes. Short-distance towing is commonly used to move vehicles between repair facilities, body shops, dealerships, storage lots, and private properties throughout Hamilton.

That’s a recovery plus a tow, not just a hook-up. Hamilton winters put vehicles into ditches along the Red Hill, the Linc, mountain accesses, and rural edges toward Binbrook, Caledonia, and Ancaster. We use winches, straps, and the right truck to pull the vehicle back to a stable surface before loading it. Recovery difficulty affects the quote, and we’ll explain that before the extra work starts.

Yes. We provide long-distance towing across Southern Ontario and beyond when the job calls for it. That includes breakdowns miles outside the city, moves between towns, inoperable vehicle transport, and equipment hauls. You choose the destination. Give us the address when you book.

To dealerships, repair shops, collision centres, homes, yards, and other destinations in Ontario and on longer routes when arranged. Common local-to-regional trips include Hamilton to Toronto, the GTA, Niagara, Brantford, Cambridge, and other Southern Ontario cities. Longer trips across the province vary with vehicle size, traffic, and equipment.

For an emergency breakdown or an inoperable vehicle, a dedicated tow or flatbed is usually the practical option because it comes to you and moves that one vehicle now. For a planned move of several hundred kilometres or more with a running vehicle, a multi-car carrier can sometimes cost less because the trip is shared. If you’re planning a long relocation rather than an emergency, call us and we’ll help you think through the route and the equipment.

Most long-distance tows use a flatbed so all four wheels stay off the road. We inspect the vehicle, confirm the destination, plan a safe route, and secure it with wheel straps and safety ties. That’s the method we prefer for AWD vehicles, lowered cars, SUVs, motorcycles, and vehicles with transmission or suspension issues.

Yes. Long-distance work also includes heavy-duty towing, equipment hauling for construction gear, generators, and industrial tools on flatbed or lowboy trailers, forklift and scissor-lift transport, and container or sea-can moves using the right trailer or rollback. Recovery and winching can be combined with medium or long-distance transport to a repair facility.

We cover passenger cars, SUVs, vans, trucks, motorcycles, boats, RVs, work trucks, cube vans, shuttle buses, buses, dump trucks, tractor-trailers, and machinery, plus scrap and junk vehicles. If you’re not sure your vehicle fits a standard truck, describe it when you call.

Choose a flatbed when you want all four wheels off the road or when a wheel-lift would be a bad idea. That includes AWD and 4x4 vehicles, luxury and classic cars, motorcycles, lowered or modified cars, project cars, and vehicles damaged in a collision or suffering transmission or suspension problems. Local flatbed calls typically fall between about $80 and $220, with many in the $100 to $200 range.

Motorcycle towing rates in Hamilton typically range from about $90 to $180 for most local calls, depending on pickup location, distance, and bike size. Long-distance motorcycle towing uses the same base hook-up fee plus per-kilometre structure as other vehicles. Bikes need proper loading so they aren’t scratched or tipped. That’s why we treat motorcycle towing as its own service, not as an afterthought on a car truck.

Yes. Many recreational vehicles fall into medium-duty towing. Larger motorhomes may need heavy-duty equipment. Tell us the length, weight if you know it, and whether it’s a Class A, B, or C, a travel trailer, or a fifth wheel. Access matters too. An RV that fits on a highway shoulder may not fit in a downtown alley.

Yes. Boat towing is part of our service list. We’ll need to know whether the boat is on a trailer, whether the trailer is roadworthy, and where it needs to go.

Medium-duty towing is for vehicles that are bigger than a typical car but don’t need a 35-ton wrecker. Think cube vans, mail vans, shuttle buses, service trucks, many RVs, and similar units. Our medium-duty trucks use modern wheel-lift systems, hydraulic winches, and stabilizing gear. These calls come from highways, job sites, and scheduled fleet moves.

Heavy-duty towing is for vehicles that exceed standard tow-truck capacity: transport trucks, semi trucks, dump trucks, buses, motorhomes, and heavy construction equipment. Our 35-ton tow truck is built for those jobs. It uses a high-capacity boom, winches, and hydraulic systems to lift and recover vehicles weighing less than 35 tons.

We use this equipment for highway accidents, snow and mud recoveries, and unstable or steep terrain. The truck we send depends on weight, size, axle configuration, cargo, and recovery conditions. Yes, specialized recovery equipment can be used to upright and recover overturned or heavily stuck commercial vehicles before they’re transported to a repair facility.

We can transport EVs. Many EVs are heavy and use AWD or specific manufacturer towing procedures, so a flatbed is usually the safe method. If the battery is depleted, don’t assume it can be jump-started like a conventional car. Tell us the make and model so we load it the way the vehicle needs.

Yes. Scrap car removal and junk vehicle pickup are available 24/7 across Hamilton and the surrounding areas. We handle vehicles that no longer run, have been sitting for years, or were written off. We use tow trucks, flatbeds, and whatever equipment is needed to load them safely.

In many cases we can remove a scrap vehicle for cash so you recover some value, especially if it can’t pass safety or emissions tests. Exact offers depend on the vehicle.

You’ll usually need proof of ownership and government-issued ID. Remove personal belongings first. Check the glove box, trunk, centre console, under the seats, and any other storage. We can take a vehicle that hasn’t moved in years.

Check for injuries. Call 911 if anyone is hurt, if the roadway is blocked, or if the scene isn’t safe. Move out of live traffic if you can do so safely. Exchange information. Then call a tow company you choose.

Even a minor fender bender can leave a vehicle unsafe to drive. Hidden radiator, wheel, or structural damage is easy to miss in the moment. If you’re not sure, tow it.

Hamilton-area collision reporting is handled through local reporting centres and police processes that depend on the location and severity. Follow the instructions you’re given by police. Your towing decision is separate: you still generally have the right to choose who tows the vehicle and where it goes, unless an official directs the tow.

Not if you’re the one authorizing the tow. In Ontario, unless police or another authorized official directs the tow, the company needs your consent. You have the right to choose the company and the destination, except in a restricted tow zone or when an official directs otherwise.

Before moving your vehicle, the driver must give you their rates, give you a list of your rights, and get your consent. Don’t sign a blank form. If they didn’t get consent, they can’t charge you for towing.

Some Greater Toronto Area highways have restricted tow zones where the usual “choose any company” rule works differently and contracted or authorized trucks handle the scene. If you’re on a 400-series highway and you’re not sure, ask the officer on scene and call us. We’ll work within the rules that apply to that stretch of road.

Yes. Ontario rules require that customers be allowed to retrieve personal property from towed vehicles at no charge during business hours or at a pre-arranged time. A storage operator shouldn’t hold your belongings hostage until a bill is paid.

Because you have a choice, and because the cheapest-looking offer on the shoulder is not always the safest or the most transparent. We give a quote before work begins, explain the process, and take the vehicle where you want it. That’s the standard we hold ourselves to.

We regularly respond on Highway 403, the QEW, the Lincoln M. Alexander Parkway, the Red Hill Valley Parkway, and the connecting city streets and mountain accesses. We also run calls through Stoney Creek, Ancaster, Dundas, Binbrook, Winona, Burlington, Brantford, Cambridge, Grimsby, Lincoln, Beamsville, St. Catharines, Niagara Falls, and the other nearby communities listed on our site.

If you’re on the 403, the QEW, or the Linc, the closest exit or landmark is the single most useful thing you can tell us.

Hamilton sits between the lake, the escarpment, heavy industry, and some of Ontario’s busiest freight and commuter highways. A breakdown here can be a downtown garage on a one-way street, a shoulder on the Burlington Skyway corridor, a curve on the Red Hill, an icy elevated section of the Linc, or a rural ditch toward Caledonia. The same company needs to handle all of that.

Local drivers already know the pattern: the mountain and the lower city don’t always see the same weather at the same time. Fog can sit in the Red Hill valley while the lower city is clear. The Linc’s elevated sections can ice before surface streets. A hill that felt fine at 4 p.m. can be a different road at 7 p.m.

The Lincoln M. Alexander Parkway runs across the mountain and connects to the 403 on the west and the Red Hill on the east. Elevated sections are more exposed to wind and ice. Shoulders exist, but guardrails limit how much room you have. If you stop there in winter, it will feel colder than a parking lot downtown.

The Red Hill Valley Parkway drops from the mountain toward the QEW. It’s a winding valley road. Wet and icy conditions raise the chance of a vehicle leaving the pavement. The valley can be colder than the surrounding city. Grassy shoulders can slope into a ditch, which means many “I just slid off” calls need winching, not only a hook-up.

If you break down on either road, hazards on, stay out of live lanes, and give us the nearest exit: Garth, Upper James, Mohawk, Upper Gage, or Dartnall on the Linc side, or Greenhill, Queenston, Barton, or the QEW interchange on the Red Hill side.

These are high-speed, high-volume routes. A disabled vehicle in or near a travel lane is an emergency. Call 911 if you’re in a live lane. Then call us.

Wind and collisions on the Burlington Skyway corridor can back traffic up quickly and change how trucks reach you. The 403 through Hamilton climbs and drops with the mountain. In winter, that grade matters. In summer, stop-and-go heat can cook an already weak cooling system.

Don’t walk along the highway looking for a better shoulder unless staying put is more dangerous. Let the truck come to you.

Local drivers talk about this every snowstorm, and for good reason. The Jolley Cut can glaze with ice. Queen Street hill, James Mountain Road, Claremont, Sherman, and Kenilworth each behave differently depending on plow timing and temperature. A truck jackknife or a poorly timed freeze can close an access and shove everyone onto the 403 or the Linc.

If you’re stuck on an access, tell us which one and whether you’re on the upbound or downbound side. Don’t try to muscle a low-clearance car up an icy cut just to “get over the mountain.” That’s how oil pans, bumpers, and transmissions get wrecked.

Cold reduces battery output and increases the load from heaters, defrosters, and short trips. A battery that was weak in October can fail on the first real freeze. If your car clicks, cranks slowly, or needs a boost more than once, treat it as a failing battery, not bad luck. We can jump it. If it doesn’t hold, we’ll tow it so you’re not stranded twice in the same week.

Summer on the QEW and 403 means heat-soaked engines in slow traffic, more tire failures, and more debris in the lanes. Construction zones shrink shoulders. If you overheat, pull out of the live lane if you can, shut the engine down, and don’t keep driving with the temperature gauge buried. A tow is cheaper than a warped head.

No. We serve all of Hamilton, Ontario and surrounding areas. That includes Stoney Creek, Albion Falls, East Hamilton, Meadowlands, Ancaster, Dundas, Binbrook, Winona, Beamsville, Lincoln, Grimsby, Grassie, Caledonia, Ohsweken, Brantford, Branchton, Cambridge, Burlington, Niagara Falls, St. Catharines, Jordan, Pelham, Vineland, and other nearby locations.

Our home base is in Hamilton. For Brantford, two of our trucks on Ontario roads are dedicated to Brantford. The number to call is still (289) 203-5183.

A charged phone, a power bank, a high-visibility vest, a basic winter kit from November through April, a usable spare if your vehicle carries one, and your insurance and registration. In Hamilton winters add a scraper, a small shovel, and gloves. If you use the Linc or Red Hill daily, assume you may wait in wind and cold.

Know your drivetrain. If the window sticker or owner’s manual says AWD or 4x4, say so when you call.

If you can jump a battery in a safe lot and it starts cleanly, that’s fine. If you’re on a highway shoulder, in moving traffic, or dealing with mechanical damage, wait for help. Changing a tire inches from 400-series traffic is not worth it.

Yes. You can schedule service ahead for dealer drop-offs, shop-to-shop moves, equipment hauls, and planned long-distance transport. Emergency calls still come first when someone is stuck in a live lane, but scheduled work is a normal part of what we do.

Pickup and drop-off addresses, vehicle type, whether it rolls and steers, whether it’s AWD or lowered, garage height if it’s underground, and whether it’s in a ditch or on four wheels. The more precise you are, the closer the quote is to the final number.

Yes. We set up customized fleet agreements that can include towing, jump starts, lockout assistance, flat tire service, fuel delivery, accident recovery, and more. Fleet plans can include priority service, streamlined dispatch, and flexible terms for businesses around Hamilton and the surrounding area.

If you run service vans, delivery vehicles, or a small truck fleet, one after-hours breakdown shouldn’t turn into a scavenger hunt for a truck that can handle your unit.

Yes. Forklift and scissor-lift transport, container and sea-can moves, and machinery hauling are part of the long-distance and heavy-duty side of the business. These jobs need planning, the right trailer, and secure loading. Call with the equipment type, weight if known, pickup site conditions, and destination.

Remove valuables and anything you need that night: wallet, phone, medication, child seats if you’re leaving the vehicle, work tools, and garage clickers. For a scrap pickup, strip the vehicle of personal items completely. For a regular tow to a shop, you don’t need to unpack the whole car, but don’t leave cash, laptops, or bags you can’t replace.

The person authorizing the tow should be the owner or someone the owner has allowed to handle the vehicle. Have ID ready. For scrap removal, proof of ownership matters.

Yes. That’s a common reason to use a winch and a flatbed. Don’t force the shifter and don’t drag a locked drivetrain.

Yes. Those jobs almost always belong on a flatbed or with recovery equipment. Tell us what you see: a wheel pointing the wrong way, fluid on the ground, a bumper dragging, or a vehicle that sits lower on one corner.

You still choose the destination. If you already have a mechanic, a dealer, or a body shop, we’ll go there. If you don’t, think about warranty, the type of repair, and whether the shop can take the vehicle after hours. We’ll take it where you ask us to take it.

Yes. Hamilton Tow Truck Service is a 100% Canadian business serving Hamilton and the surrounding area. Our office and mailing address is 165 Queen Street South, Hamilton, Ontario L8P 4R3, but we do not store vehicles here.

You can reach us at (289) 203-5183 or hamiltontowtruckservice@gmail.com.

Yes. Local knowledge is the difference between circling a highway looking for the right ramp and pulling up on the correct shoulder the first time. We work these roads in rain, shine, snow, and the in-between slush that Hamilton does so well.